SMALL BATCH • HAND-CRAFTED • SOUTHERN FLAVOR
CHRIS'S HOT SAUCE

Privacy Policy

Chris’s Hot Sauce

At Chris’s Hot Sauce, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase our products, or communicate with us.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Payment Information

Payments are processed through third-party payment providers, which may include Stripe, Apple Pay, Google Pay, Amazon Pay, and Link.

Chris’s Hot Sauce does not intentionally collect or store complete credit card numbers or card security codes on its website servers.

Payment providers may collect and process payment information according to their own privacy policies.

Automatically Collected Information

When you visit our website, we may collect technical information such as:

2. How We Use Your Information

We use collected information to:

We may send promotional communications where permitted by law and in accordance with your communication preferences.

3. Payment Processing

Chris’s Hot Sauce uses third-party payment processing services to securely process online transactions.

Depending on the payment method selected, payment information may be processed by:

These providers maintain their own privacy policies and security practices.

We do not sell or rent customer payment information.

4. Shipping and Order Fulfillment

To fulfill your order, we may share necessary information with shipping and fulfillment providers, including ShipStation and the United States Postal Service (USPS).

This information may include:

This information is shared for shipping, delivery, tracking, and related customer service purposes.

5. Cookies and Website Technologies

Our website uses cookies and similar technologies to support normal website operations.

Cookies may be used to:

You can control or delete cookies through your browser settings.

Disabling certain cookies may interfere with shopping cart and checkout functionality.

6. Sharing Your Information

Chris’s Hot Sauce does not sell customer personal information.

We may share information with trusted service providers when reasonably necessary to operate our business, including:

We may also disclose information when required by law, to respond to lawful requests, or to protect our business, customers, and legal rights.

We do not authorize service providers to use customer information for unrelated purposes through our instructions to them.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect customer information.

These may include:

Although we work to protect customer information, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain customer and order information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, comply with legal obligations, resolve disputes, and prevent fraud.

Certain transaction and tax records may need to be retained for legally required periods.

When personal information is no longer required, we take reasonable steps to delete or securely dispose of it.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

Some requests may be subject to legal exceptions, including requirements to retain transaction or tax records.

To submit a privacy-related request, contact us using the information below.

We may need to verify your identity before fulfilling certain requests.

10. Email Communications

When you place an order, we may send transactional emails such as:

These messages are necessary to support your purchase.

If we send marketing emails, you may unsubscribe using the instructions included in those communications or by contacting us directly.

11. Children’s Privacy

Our website is intended for general audiences and is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

12. Third-Party Websites

Our website may contain links to external websites or services.

Chris’s Hot Sauce is not responsible for the privacy practices or content of third-party websites.

We encourage visitors to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website technology, legal requirements, or privacy practices.

When changes are made, we will update the effective date displayed at the top of this page.

Your continued use of our website will be subject to the policy then in effect, to the extent permitted by applicable law.

14. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Chris’s Hot Sauce

Fayetteville, Arkansas, USA

Email: [email protected]

Website: https://chrishotsauce.com

Chris’s Hot Sauce

Hand-Crafted. Southern Flavor.

Veteran-Owned and Operated.